Incognito Review

The Gist

Incognito is a solid VPN service built with anonymity in mind. It’s not the cheapest, and the number of server locations available is a bit on the low side. That said, it’s fast and super reliable. Its custom built web proxy makes it your best bet if you want to browse the web securely and with the highest degree of anonymity possible.

 

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Incognito Highlights

● Focused on anonymity.

● 30 day money back guarantee.

● Customer support available 24/7.

Pros

● Web proxy.

● Unlimited bandwidth.

● 99.99% server uptime.

● Up to 5 simultaneous connections.

Cons

● Expensive.

● Only 30 server locations.

Features

Incognito VPN comes with a number of different features depending on the plan you choose. All plans support OpenVPN, PPTP, and IkeV2 and come with unlimited bandwidth and 99.99% server uptime. The number of server locations available, however, will depend on the plan you choose. The basic plan, called Cloak, only gives you access to servers in 7 locations, which is extremely low. The Disguise and Anonymous plans will give you access to 30 server locations. This is also on the low side compared to other VPN services we reviewed. Similarly, smart DNS, which is standard on many VPN providers we reviewed, is only available on Incognito’s most expensive plan. Incognito puts a lot of focus into anonymity. To this end, it comes with a custom-built web proxy that allows the highest degree of privacy possible whilst surfing the web. It also has a firm no monitoring policy, however this is a little misleading as the service still logs some user information.

Speed And Reliability

With guaranteed 99.99% server uptime, unlimited bandwidth and no speed caps, the service is extremely fast and reliable. In addition, Incognito offers a ‘supercharged’ add on that grants access to exclusive servers. Since access to these servers is restricted, you’ll benefit from a significantly faster connection.

Flexibility

Unfortunately, with a mere 30 server locations - and only on the more expensive plans - Incognito is not very flexible in terms of geo-unblocking options. It also isn’t possible to have a dedicated IP address. That said, Incognito has an excellent selection of security protocols, supports native apps on all major operating systems and can be manually installed on virtually any device.

Customer Support

You can get in touch with Incognito’s customer support by opening a support ticket or via a live chat that’s available 24 hours a day. In addition, the website also boasts an extensive knowledge base with information on setting up, tweaking and troubleshooting your VPN. Unfortunately, while the instructions are well laid out and relatively simple to follow, they are a bit on the dry side.

Value For Money

Incognito offers three different plans, cleverly named Cloak, Disguise and Anonymous. The Cloak plan is quite cheap, at $4.95 a month, but only offers 7 server locations. The Disguise plan offers 30 server locations and up to three simultaneous device connections, but is more expensive at $6.95 a month. The most expensive tier, the Anonymous plan, allows up to 5 simultaneous connections, as well as smart DNS, for $ 9.95 a month. Considering the low number of server locations and the fact that smart DNS is standard on many other VPN services we reviewed, Incognito isn’t the best value for money out there. There is also no bulk discount if you pay for more than one month up front.

Conclusion

Despite its relatively high cost and low number of servers, Incognito is still a solid VPN. It comes with a decent set of features and is super fast and reliable. It also has a custom made web proxy that’s ideal if you want to browse the web anonymously wherever you are.

 

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Last Updated: March 2016

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